Frequently Asked Questions
Find answers to common questions about our services.
1. What is FollowJetMart?
FollowJetMart is an online platform that provides Instagram promotional services such as followers, likes, views, and comments to help improve social media visibility.
2. Is it safe to use your services?
Yes. We never ask for your Instagram password. All services are provided safely. However, you use our services at your own discretion.
3. Do you need my Instagram password?
❌ No.
We never ask for passwords. We only need your Instagram username or post link.
4. How long does it take to deliver an order?
Delivery time depends on the service selected and current demand.
Most orders start within minutes to a few hours, but some may take longer.
5. Do I need to keep my account public?
✅ Yes.
Your Instagram account must be public during service delivery. Private accounts cannot receive services.
6. Can I change my username during an active order?
❌ No.
Changing your username may stop the service, and we will not be responsible for incomplete delivery.
7. Will followers or likes drop?
Instagram updates may cause small drops.
Refill is available only if mentioned on the service page.
8. Do you guarantee real followers?
We do not guarantee that followers or engagement will be from real or active users unless clearly stated on the service description.
9. Can my Instagram account get banned?
We have served many customers safely, but we do not guarantee protection from Instagram actions.
You use our services at your own risk.
10. Are refunds available?
❌ No refunds once an order is placed.
Refunds are issued only if the service is not delivered at all.
11. Can I cancel my order after payment?
No. Once an order is placed, it cannot be canceled or modified.
12. What payment methods do you accept?
We accept UPI payments and other available payment options shown on the website.
13. Can I place multiple orders at once?
Yes. You can place multiple orders, but we recommend waiting for one order to complete before placing another on the same account.
14. Do you offer customer support?
Yes. Our support team is available via:
📱 WhatsApp
📧 Email
Support hours may vary.
15. Is FollowJetMart affiliated with Instagram?
No. FollowJetMart is not affiliated with Instagram or Meta in any way.
16. What if I provide the wrong username or link?
Orders placed with incorrect details are non-refundable. Please double-check before submitting.
17. Can I use your services for business or creator accounts?
Yes. Our services can be used for personal, creator, and business accounts.